The positive feedback from our 640 employees who went through your training has been overwhelming! In my 25 years with Southwestern Bell, I have never witnessed such a positive response from both our management and employees. Your enthusiasm and ability to help all of us will definitely have a long lasting effect on the organization.
Senior Vice President-Operations
AT&T
PURPOSE: To facilitate deeper understanding of what it means to effectively manage sideways across organizational departmental lines and use skills learned to enhance these relationships.
OBJECTIVE: To define an individual’s scope of reach within the internal network of the organization and learn how to influence others to get work done. Having learned how to work across departmental lines, the skills will be used to resolve conflict and build collaborative relationships.
CONTENT:
- Definition of "scope of reach" and why managing sideways is critical
- Recognizing individual leadership competencies
- Developing and sharing your points of view about influencing as a leader
- Enhancing your team relationships
- Defining each person’s influencing style
- Resolving conflict
- Defining your scope of reach outside the team
- Building and growing these relationships
- Influencing and negotiating model
- Applying model to current upcoming situations
- Steps to analyzing situations and applying influencing behaviors
- Developing top priorities for each key business partners
- Presentation of team’s critical priorities to senior management